Lead the Free State Province towards Service Excellence
To provide strategic direction and coordinate integrated service delivery within government in the Free State
- Patriotism manifested through upholding the Constitution, respecting the National Symbols, mutual respect demonstrated between employer and employees and commitment to serve and achieve government goals and priorities
- Customer Care characterized by understanding and meeting/exceeding customer expectations, displaying a positive attitude, delivering quality work and treating customers (internal and external) with courtesy and respect
- Honesty and Integrity as illustrated by transparency, fair treatment for all and ethical behaviour towards all
- Esprit de Corps (Team Spirit) achieved through working effectively in teams, participative /consultative decision-making, confidence, reliability, treating each other with respect, respecting differences and freely sharing ideas and information
- Professionalism through accountability, knowledge, knowing best practices in the area of responsibility and punctuality.